SMS Terms of Service

Nelson Jones Farms & Training Center — Ocala, Florida
Last updated: 2026-10-01

Report a maintenance issue
Text FIX to (352) 509-6020

Staff and boarding clients of Nelson Jones Farms & Training Center: text FIX to this number, or simply describe the problem — a broken rail, a water trough, a stall door. Include a photo if you have one. You will receive one reply confirming we created a service request.

By texting this number you agree to receive text messages from us about the issue you reported. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy.

Prefer to sign up by form? Sign up here.

In short: we only text people who text us first. There is no list to join, we never send marketing, and you can stop the messages at any time by replying STOP.

What this program is

This messaging program is operated by Nelson Jones Farms & Training Center of Ocala LLC, the registered business for this program, with technical support from its messaging provider, 123Yotta LLC.

Nelson Jones Farms & Training Center operates a text message line that staff members and boarding clients use to report maintenance and service issues on the property — a broken fence rail, a water trough that stopped working, a stall door that needs repair. When you text us about an issue, we reply once to confirm that we received it and created a service request in our internal system.

How you consent to receive messages

Consent happens when you send us the first message. We never send a text to a number that has not texted us first, and we do not maintain any marketing or distribution list.

The number is given to you directly by the Training Center — staff receive it when they join, and boarding clients receive it when they begin boarding with us. At that point you are told that the number is used to report maintenance issues by text, that we reply to confirm receipt, that message and data rates may apply, and that you may reply STOP at any time.

What we send, and how often

One confirmation for each issue you report, plus any reply our staff sends about that issue. Message frequency depends entirely on how often you report something. We never send marketing, promotional or advertising messages.

How to stop receiving messages

Reply STOP to any message from us. You will receive one confirmation and then no further messages. To start again, reply START.

How to get help

Reply HELP to any message, or write to nelsonjonestc@gmail.com.

Cost

We do not charge for this service. Message and data rates may apply depending on your plan with your mobile carrier.

Carriers

Carriers are not liable for delayed or undelivered messages.

Your information

Your mobile number and the content of your messages are used only to create and handle your service request. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. The only parties that handle these messages are the mobile carriers and the messaging provider that deliver them. See our Privacy Policy for the full detail.